These terms set out the rules between you and us when you play Symbol Interactive's games (currently Star Jars Sort Deluxe). By downloading or playing a game you accept them. We've tried to keep them short and clear; if there's a problem, write to us first.
Who we are
The games are made and published as Symbol Interactive by an individual developer (Aydın, Türkiye; support@symbolinteractive.com.tr), identified in the privacy policy. "We" in these terms means that developer.
If you downloaded the game from the App Store, Apple's standard Licensed Application End User License Agreement also applies; where it and these terms differ about the licence to use the game, Apple's agreement prevails. If you downloaded it from Google Play, Google Play's terms of service also apply.
Age
Our games are for ages 13 and up. If you are under 18, ask a parent or guardian before you buy anything.
Your right to use the game
We give you a personal, non-transferable, non-exclusive right to play the game on your own devices for personal, non-commercial purposes. The game's code, art, animation, sound and text belong to us or our licensors. Except where the law expressly allows it, you may not copy, modify, reverse-engineer, rent or sell the game.
Virtual items
In the game you can earn or buy virtual currency and items such as stardust, lives, hints, extra jars and undos. They are a licence to use inside the game only:
- They have no real-money value; they can't be cashed out, sold or transferred to another player.
- To keep the game balanced we may change their in-game prices, amounts and effects; we won't take back or reduce what a pack you bought gave you.
- Permanent purchases such as Remove Ads belong to your store account; with the same App Store or Google Play account they come back through Restore purchases in Settings.
- Other items are kept with your progress. Without a cloud save they can be lost if you delete the game or change phones; the cloud save arrives with version 1.0.0.
- We may correct or remove items obtained by cheating or by exploiting a bug.
Purchases and prices
You buy through the App Store or Google Play; the store handles payment, taxes and receipts, and the purchase is also subject to the store's terms. Prices are shown in the store, in your country's currency and including taxes; they can differ between countries. Time-limited offers are valid for the time shown in the game. If something you bought doesn't arrive in the game, write to us with the purchase date and the receipt the store sent you.
Refunds and the right of withdrawal
The stores take the payments, so the stores handle refunds: reportaproblem.apple.com for the App Store, and Google Play's refund page for Google Play.
If you are a consumer in Türkiye, under Article 15 of the Distance Contracts Regulation there is no right of withdrawal for services performed instantly online or intangible goods delivered instantly; in-game purchases are delivered as soon as the payment is confirmed. In the European Union and the UK, too, the right of withdrawal ends once delivery of digital content has begun with your express consent. None of this affects your legal rights for a product that is never delivered or is faulty, or the stores' own refund rules.
Ads
The game is free and supported by ads. Watching rewarded ads is your choice. After some wins, an interstitial ad may appear between levels. The Remove Ads purchase turns interstitial ads off; rewarded ads stay, for whenever you want a reward. Ad networks choose the ads' content; if you see an inappropriate ad, tell us. How ads use information is in the privacy policy.
Account and cloud save
From version 1.0.0 the game creates an anonymous account for you and saves your progress to the cloud. If you link it to an Apple or Google account, keeping that account secure is up to you. You can delete your account in the game at any time (account deletion).
Fair play
Cheating, using tools that modify the game or play it for you, knowingly exploiting a bug, and trying to harm the game's servers are not allowed. If we see this, we may correct the items involved or turn off the cloud save. If you find a bug, telling us makes our day.
Changes to the game and ending a game
We may add, change or remove content through updates. If we decide to shut down a game that has items for sale, we will announce it on this site at least 30 days in advance.
Liability
We make the game with care, but we can't promise that it will run without interruption or errors on every device. To the extent the law allows, we are not liable for indirect losses from using the game. Nothing here limits our liability for harm caused intentionally or by gross negligence, or the rights you have as a consumer that cannot be waived.
Governing law and disputes
These terms are governed by Turkish law. If you are a consumer in another country, that country's mandatory consumer protection rules also apply. If there is a problem, write to us first; we can sort most things out together. Consumers in Türkiye can apply to the consumer arbitration committee (tüketici hakem heyeti) within the monetary limits of Consumer Protection Law No. 6502, and to the consumer courts above them.
Privacy
What information we process and why is in the privacy policy.
Changes to these terms
If we change these terms, we publish the new version on this page with its new date; changes apply to use after the date they are published. Questions: support@symbolinteractive.com.tr.