Privacy policy
This policy explains what information Symbol Interactive's mobile games (Star Jars and those to come) process and why. Data controller: Cem Tezgelen. For any question: symbolinteractive@gmail.com.
In short
- You don't need an account to play; we never ask for your name, email or phone number.
- Your progress is saved on your phone.
- Apple and Google handle purchases; we never see your card details.
- For ads and analytics, some device information is processed by the services named below. Personalised ads are shown only with your consent.
What information, and why
Game progress. Levels, stars, settings and the items you bought are stored on your phone. Deleting the game deletes them too.
Purchases. Payments go through the App Store or Google Play. We receive only the purchase record (which product, the transaction number) and use it to give you the item.
Ads. The ads in our games are served by Unity LevelPlay and the ad networks it works with. To show and measure ads and to prevent fraud, these services may process your advertising ID (IDFA on iOS, the advertising ID on Android), your IP address and the approximate location it suggests, your device model, operating system and language, and how you interact with ads. On iOS the advertising ID is used only if you allow app tracking. We ask for your consent to personalised ads; without it you see non-personalised ads. After the purchase that removes ads, no ads are shown.
Analytics and crash reports. To improve our games we use Google Firebase Analytics and Crashlytics: which levels are played, session length, device model and crash logs. This information is not matched to your name or email.
Support emails. If you write to us, we keep your address and message only to answer you.
Sharing and transfers abroad
We don't sell information. The service providers above (Apple, Google, Unity and ad partners) may process it on their own servers, including outside Türkiye. Where consent is required, these transfers rely on it. Each service has its own privacy policy: Apple, Google, Unity.
Children
Our games are not directed at children under 13, and we do not knowingly collect information from them.
How long we keep it
Support emails are deleted within a year of the matter being closed. Analytics data is kept for at most 14 months.
Your rights
Under Article 11 of Türkiye's KVKK and, if you are in Europe, the GDPR, you can ask whether your information is processed, have it corrected or deleted, object to its processing and withdraw your consent. Write to symbolinteractive@gmail.com; we answer within 30 days. You can also withdraw consent on your phone: app tracking in iOS Settings, the advertising ID in Android's settings.
Changes
If we change this policy, we publish the new version on this page with its new date.